Liaison: an agent that remembers every person
The agent keeps all your contacts in mind: clients, partners, contractors. It reminds you who to answer and who to contact, and shows which relationships are cooling down
The MakeBiz liaison agent collects contacts from Telegram, CRM and email, shows who is waiting for a reply and which steps are planned for today, and rates the warmth of each contact so relationships are not lost.
Updated October 23, 2026
- Waitingvisible at once
- Stepsfor today
- Warmthof each contact
- Telegramand CRM
What the agent does
Waiting for reply
Who wrote and got no answer, how long they wait and what to reply
Steps for today
Agreed to call or send a quote: the agent reminds you on the right day
Hot and new
New conversations and contacts ready to talk right now
Network map
Who is who: clients, partners, contractors, personal contacts and spam
Contact warmth
Cold, warm, close: see which relationships are cooling down
Morning brief
A short Telegram summary: what matters today and who not to forget
What management sees
Screens from our own cabinet on demo data, Russian interface. You get your own numbers
- Contacts from Telegram, CRM and email in one picture
- Status and warmth of every card
- Birthdays and reasons to get in touch
- Deals and leads created in Bitrix24 in one click
How we launch
- 1
Demo
We show the agent on a live system and review your process
- 2
Connection
Access to the CRM, Telegram and needed services on your server
- 3
Setup
Rules, criteria and texts for your company
- 4
Work
The agent works with the team, we watch the quality
Other agents
Agents work on shared data and reinforce each other
Sales and chatsAI sales headHints in every chat, chat review, plan control
Call analyticsSpeech analyticsEvery conversation scored, objections, recommendations
Hiring with hh.ruHR agentA bot interviews, scores and runs the funnel
Suppliers and quotesProcurement agentSends requests, collects quotes, compares suppliers
SEO, GEO and adsMarketing agentSearch, AI answers, Yandex Direct and pages for real queries
Company pulseFinance agentMoney, profit and risks by line of businessContract and guarantees
What you get besides the work itself
Under contract
Contract with MAKE BIZ LLC, closing documents, bank transfer. We can send the draft contract before the call
Fixed estimate
Standard work at list price, complex work after a short survey: you see the scope and price before we start
Access and data stay yours
Portal, server and accounts belong to your company. We work under a separate account and close access at the end
One team
Implementation, support, integrations and AI agents by one team, no need to gather contractors
Questions and answers
How is the liaison agent different from a CRM?
A CRM stores deals. The liaison agent watches people: who is waiting, who you have not talked to for a while, what is agreed for today, and passes to the CRM what becomes a deal.
Where does the agent get contacts?
From Telegram, Bitrix24 and email. The source set is defined at the start.
Who is it for?
Owners, managers and salespeople with hundreds of contacts and agreements that must not be lost.
We will show the Liaison agent on your process
Leave a contact and we reply within a business day. We run a short diagnostic and tell you where to start
Second direction: Bitrix24
Agents work better when processes live in a CRM
Bitrix24 implementation and support
CRM, pipelines, messengers, 1C, licenses and BI analytics. Standard setup from 97,500 ₽