We connect to your calls, show the weak spots of the sales team straight away, give first recommendations and help you strengthen the script, the team and the next step.
Vector sees where your sales team loses customers
Recommendations for staff and for the company
Analysis of 100% of calls
Problem calls and points of loss
5 hours of analysis free
We are trusted by companies where call quality directly drives sales
up
increase in sales team efficiency
35%
HAVAL
CDEK
Fits in easily and syncs with your current infrastructure
Fits in easily and syncs with your current infrastructure
Vector platform integration. CDEK automated its work with corporate clients: order management in Bitrix24, AI chat processing and call quality control in one system.
Integration with familiar services
up
faster request handling
40%
manual control is expensive and does not scale
Why does a business lose customers even when there are plenty of calls?
The problem is not the number of calls. The problem is that the business cannot see where inside those calls the sale is lost.
new hires are hard to train quickly
the script is followed inconsistently
it is unclear what exactly to fix to grow sales.
reps work in different ways
you cannot see where leads are actually lost
managers cannot listen to every call
What the business and the manager get
The business gets
✔ Fewer lost leads
✔ Less manual control
✔ A clearer picture of the sales team
✔ Better quality of request handling
✔ A tool for growing sales
✔ Less manual control
✔ A clearer picture of the sales team
✔ Better quality of request handling
✔ A tool for growing sales
The manager gets
✔ Understanding where the team is underperforming
✔ Understanding which reps need support
✔ Understanding which script stages break down
✔ Recommendations on what to change in training and process
✔ The full picture without listening to calls by hand
✔ Understanding which reps need support
✔ Understanding which script stages break down
✔ Recommendations on what to change in training and process
✔ The full picture without listening to calls by hand
Sales reps get
✔ Clear feedback after every call
✔ Recommendations on how to sell better
✔ Ability to learn on your own from your own calls
✔ Recommendations on how to sell better
✔ Ability to learn on your own from your own calls
Marketing gets
✔ The most common customer questions
✔ The most common objections
✔ The exact wording customers use
✔ Keywords and phrases to strengthen SEO and content
✔ The most common objections
✔ The exact wording customers use
✔ Keywords and phrases to strengthen SEO and content
What Vector sees in every call
Control over the sales structure and adherence to standards
- Coverage of every sales stage
- Progress through the script stages
- Script compliance
What happened with the customer and where to go next
- Customer reaction
- Call transcript
- Call outcome
- Next step
How far the conversation moves towards a deal
- Conversation score
- Probability of a sale
- Problem / good / critical call
Control over the rep's work
- Protocol completion
- Rep behaviour
Vector
shows where the customer is lost
scores the sales stages and the script
finds problem calls
gives recommendations after every conversation
helps reps learn on their own
shows the manager what needs fixing
gives weekly and monthly recommendations
gives insights for marketing, content and SEO
needs no heavy integration to start
Ordinary analytics
shows the text of the call
produces reports for the sake of reports
helps you control, but not improve
needs separate manual review
does not teach the rep anything
gives no clear actions for growing sales
Vector shows the reasons sales are lost and where the growth is.
Vector is not just control. It is a system for growing sales, training the team and managing the department, all in one product.
Ordinary analytics shows what was said on the call, but it does not explain lost sales, it needs manual review and it does not help the team improve.
Call metrics
Call details
Recommendations for the company and for each employee
Top objections
Top customer requests
The Vector dashboard: calls, people and growth points in one place
Call metrics
Call details
Recommendations for the company and for each employee
Top objections
Top customer requests
The company gets a basis for growing sales, strengthening scripts and training the team
Reps get clear feedback on their own conversations
Managers get problem calls, key losses and recommendations
Vector immediately builds analytics by calls, employees, departments and request types
We load current calls and, if needed, past ones
We connect your CRM and telephony
How to start quickly and see right away
where sales are lost
Vector fits easily into your current infrastructure
CRM and telephony connect quickly
You can pull in current calls or analyse a past period
Data can be sent back into the CRM
Deep analytics in Power BI can be added if needed
Fits in easily and syncs with your current infrastructure
Fits in easily and syncs with your current infrastructure
Integration with familiar services
Every plan includes call analytics, recommendations for staff and for the company, integrations and management conclusions for growing sales.
Choose a plan for your team's call volume
Start
6 ₽ per minute
5,000 minutes per month
30 000 ₽ per month
30 000 ₽ per month
For a first rollout and small teams
Team
5 ₽ per minute
10,000 minutes per month
50 000 ₽ per month
50 000 ₽ per month
For a steady sales team with an average call volume
Scale
4 ₽ per minute
from 30,000 minutes per month
from 120,000 RUB per month
from 120,000 RUB per month
For large sales teams, chains and call-heavy companies
Prepayment discounts
3 months, 5% off
Pay for 3 months and you get 5% off and extra savings on the subscription.
For example:
For example:
- Start plan: 85 500 ₽ → you save 4 500 ₽
- Team plan: 142 500 ₽ → you save 7 500 ₽
- Scale plan: 342 000 ₽ → you save 18 000 ₽
6 months, 10% off
Pay for 6 months and you get 10% off and noticeable savings on the subscription.
For example:
For example:
- Start plan: 162 000 ₽ → you save 18 000 ₽
- Team plan: 270 000 ₽ → you save 30 000 ₽
- Scale plan: 648 000 ₽ → you save 72 000 ₽
12 months, 20% off
Pay for a year and you get 20% off and substantial savings on the subscription.
For example:
For example:
- Start plan: 288 000 ₽ → you save 72 000 ₽
- Team plan: 480 000 ₽ → you save 120 000 ₽
- Scale plan: 1 152 000 ₽ → you save 288 000 ₽
Pay for the subscription up front and you get:
Frequently asked questions
Vector does not simply transcribe calls and show you the text. It shows exactly where the sales team loses customers, which script stages fail, which calls are problematic and what to do next to improve the result.
This is not a demo or a canned video. We connect Vector to your sales team, load real calls and give you 5 hours of full analysis so that you see the team's weak spots, the problem calls and the first recommendations for growing sales.
No. No heavy integration is needed to start. We connect your CRM and telephony, load the calls, and you quickly start seeing analytics, recommendations and problem areas.
Yes. Vector works not only with new calls but with your history too, so you can see the picture for a past period straight away and judge the team's quality on real data.
The manager sees the overall picture for the department, the problem sales stages, weak calls and recommendations for staff and for the company. The rep sees their own conversations, recommendations after calls, mistakes, strengths and growth points.
Yes. In the dashboard you can listen to a call, open its transcript, see the conversation score and the call status, and jump to the deal in the CRM if needed. Data can also be sent back into the CRM.
A CRM and ordinary analytics show stages, deals and statuses. Vector shows what happens inside the conversation: where the customer is lost, how the rep follows the script, what needs adjusting and what to do so that calls actually lead to sales.
The price depends on call volume: from 3 to 5 RUB per minute of analysis. Discounts are available for 3, 6 and 12 month prepayment. On top of that, you get 5 hours of analysis free when you start.